
Free METRO Card - Only for Profesionals |
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Why does METRO have a membership system?
Our service focuses on professional customers.
METRO offers low priced high quality articles with good service and a professional buying environment with a specific customer approach
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Unique Long Business Hours
6:00 - 22:00 |
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Why are METRO's business
hours so long?
To satisfy different types of professional
customers, our normal business hours are from 6:00 to 22:00.
For spring festival, METRO is opened until 24:00
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Unique big and Detailed Invoice - Convenient for Professinal Customers' Accounting Management |
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Why does METRO have such
a big invoice?
With the A4 size, it clearly
lists all kinds of
information, such as the description of the article, packaging information, sale price, quantity, total value and date which is easy for the customers to keep in their archives and for accounting and management
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Unique Big Trolleys - Convenient for Professional Customers' Bulk Purchase |
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Why does METRO offer such
a large trolley?
Because big boxes fit the needs
of our customer's business, large trolleys make it convenient for buying and assembling and this saves time and raises efficiency |

Unique Warehouse Layout - Satisfying Professional Purchasing Needs |
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Why does METRO use forklifts?
Because we sell from high racks,
and our
professional customers purchase whole
boxes,whole pallets,big volumes, we have
to use a forklift
Why does METRO not allow children to enter?
Based on the membership agreement of
METRO and the customer, children who are
lower than 1.2m are not allowed to enter our
store. Our professional forklifts and high racks could be dangerous for
them.
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Why does not METRO offer
free bags for their customers?
We have two types of plastic
bags which cost RMB0.3 for medium size and RMB0.5
for large size. METRO encourages our customers to reuse these high quality bags which helps to protect the environment.
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How do
you read METRO's price labels?
Basically, METRO has two types of price labels. Blue for regular
items and red for promotional items. There are two prices on one
label, net price and gross price. All consumers should pay the gross
price. Per the regulations of China on Value Added Tax, Input VAT
amount paid by the General VAT Taxpayer customers for purchasing
goods may be offset from its output VAT. Therefore, our net price
is the actual purchasing cost for General VAT Taxpayer customers. |

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